bej177 Privacy Policy

1 Information We Collect

bej177 collects personal information from you in several ways when you use our platform. The categories of information we collect, and the circumstances in which we collect them, are described in detail below.

1.1 Information You Provide Directly

When you register a bej177 account, you provide us with information including your full legal name, date of birth, residential address, email address, and mobile number. This information is required to create and maintain your account and to comply with our identity verification obligations.

When you submit documents for KYC verification, we collect copies of your identity documents — which may include your national identity card, passport, or driving licence — together with proof of your registered address. These documents are used solely for the purpose of verifying your identity and age.

When you contact our support team, we collect the content of your communications, including any personal information you choose to include in your messages.

1.2 Information Collected Automatically

When you access and use the bej177 platform, we automatically collect certain technical information about your device and your usage of the platform. This includes:

• IP address and approximate geographic location derived from it.
• Device type, operating system, and browser type and version.
• Pages and features accessed, time and duration of sessions.
• Betting and gaming activity, including wagers placed, games played, and outcomes.
• Deposit and withdrawal transaction records, including payment method identifiers.
• Cookie identifiers and session tokens (see the Cookies section for full details).

1.3 Information From Payment Providers

When you make a deposit or withdrawal via bKash, Nagad, Rocket, Upay, Visa, or Mastercard, the relevant payment provider shares transaction confirmation data with bej177. This typically includes a transaction reference number, the amount, and the masked identifier of the payment account used. bej177 does not receive or store your full payment credentials — card numbers and mobile banking PINs are handled directly by the payment provider on their own secured infrastructure.

2 How We Use Your Data

bej177 uses the personal information it collects for the following purposes. We rely on different legal bases for processing depending on the purpose, as set out below.

bej177 does not use your personal data for automated individual decision-making that produces legal or similarly significant effects, except where required for fraud prevention and AML compliance, in which case you may request human review of any decision that materially affects your account.

3 Data Sharing & Disclosure

bej177 does not sell your personal data. We share personal information with third parties only in the limited circumstances described in this section.

3.1 Payment Service Providers

To process your deposits and withdrawals, bej177 shares the minimum necessary transaction data with your chosen payment provider — bKash, Nagad, Rocket, Upay, Visa, or Mastercard. Each of these providers operates under its own privacy policy and data security standards. bej177 is not responsible for the data handling practices of third-party payment providers once data has been transmitted to them.

3.2 Game Software Providers

Games on the bej177 platform are powered by third-party software studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive a player identifier and session token to facilitate gameplay. They do not receive your full name, address, or payment details. Game providers are contractually required to handle player data in accordance with applicable data protection standards.

3.3 Legal and Regulatory Disclosure

bej177 may disclose your personal information to law enforcement agencies, regulatory bodies, or other competent authorities where required to do so by applicable law, or where we have a good-faith belief that such disclosure is necessary to prevent fraud, money laundering, or other criminal activity, or to protect the safety of our users or the public.

3.4 Service Providers and Processors

bej177 engages certain third-party service providers to assist with platform operations — for example, cloud hosting, cybersecurity services, and customer support tooling. These providers process personal data on bej177's behalf and under bej177's instructions only. They are not permitted to use player data for their own purposes and are required to maintain security measures appropriate to the sensitivity of the data processed.

4 Cookies & Tracking

bej177 uses cookies and similar tracking technologies on its platform. A cookie is a small text file placed on your device when you visit a website. Cookies serve a number of functions, from keeping you logged in to helping us understand how players navigate the platform so we can improve it.

4.1 Types of Cookies We Use

4.2 Managing Cookies

You can control which non-essential cookies bej177 places on your device through your browser settings. Most browsers allow you to block or delete cookies. Please note that blocking strictly necessary cookies will prevent the bej177 platform from functioning correctly — you will not be able to log in or maintain a secure session without them.

Disabling analytics or functional cookies will not prevent you from using the platform, but may mean that certain preferences are not remembered between sessions.

5 Data Retention

bej177 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, and to comply with applicable legal and regulatory obligations. The retention periods applicable to the main categories of data we hold are set out below.

• Account registration data (name, email, mobile number, date of birth, address): Retained for the duration of your account and for a period of at least 5 years following account closure, in accordance with AML record-keeping requirements.
• KYC documents (identity documents, address proof): Retained for a minimum of 5 years following account closure or the date of the last transaction, whichever is later.
• Transaction records (deposits, withdrawals, bet history): Retained for a minimum of 5 years following the date of the transaction.
• Customer support communications: Retained for 3 years from the date of the most recent interaction.
• Cookie and session data: Retained for the periods specified in the Cookies section above.
• Marketing preferences: Retained until you withdraw consent or request deletion, after which they are updated within 10 business days.

Where data is no longer required for its original purpose and no legal retention obligation applies, bej177 will securely delete or anonymise it. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes, as it can no longer be used to identify any individual.

6 Data Security

bej177 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or disclosure.

6.1 Technical Measures

All data transmitted between your device and the bej177 platform is encrypted using industry-standard SSL/TLS protocols. Data stored on bej177 servers is encrypted at rest. Access to systems that hold personal data is restricted to authorised personnel only, using role-based access controls and multi-factor authentication where applicable.

bej177 employs automated monitoring to detect unusual account activity, login attempts from unrecognised devices, and other indicators of potential security incidents. In the event of a detected anomaly, affected accounts may be temporarily suspended pending investigation to protect the account holder.

6.2 Organisational Measures

Staff with access to personal data receive training on data protection obligations and bej177's internal data handling policies. Access to KYC documents and sensitive financial records is restricted to the compliance and finance teams on a strict need-to-know basis. bej177 conducts regular internal reviews of its data security practices.

6.3 Data Breach Response

In the event of a personal data breach that poses a risk to the rights and freedoms of affected individuals, bej177 will take immediate steps to contain the breach, assess its scope, and notify affected players via their registered contact details without undue delay. Where required by applicable law, bej177 will also notify relevant authorities.

7 Your Privacy Rights

As a bej177 player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact the bej177 support team using the contact details in the final section of this policy.

7.1 Right of Access

You have the right to request a copy of the personal data bej177 holds about you. We will provide this information in a clear, structured format within 30 days of receiving a valid request. We may request proof of identity before fulfilling an access request to ensure we do not disclose your data to an unauthorised person.

7.2 Right to Rectification

If any personal data bej177 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You may also update certain account details — such as your email address, mobile number, and contact address — directly through your bej177 account settings.

7.3 Right to Erasure

You may request that bej177 delete your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected, or where you withdraw consent and there is no other legal basis for processing. Please note that this right is subject to bej177's legal retention obligations: we cannot delete data that we are required by law to retain, such as KYC records and transaction histories.

7.4 Right to Restrict Processing

In certain circumstances — for example, while the accuracy of your data is being contested, or while an objection to processing is being assessed — you may request that bej177 temporarily restrict its processing of your personal data. Restricted data is stored but not actively processed until the restriction is lifted.

7.5 Right to Object

Where bej177 processes your personal data on the basis of legitimate interest (for example, for analytics or fraud prevention), you have the right to object to that processing. bej177 will assess your objection and cease processing unless it can demonstrate compelling legitimate grounds that override your interests, or unless the processing is necessary for the establishment, exercise, or defence of legal claims.

7.6 Right to Withdraw Consent

Where processing is based on your consent — for example, receiving marketing communications — you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal. You can withdraw marketing consent through your bej177 account settings or by contacting the support team.

8 Contact & Policy Updates

8.1 Contacting Us About Privacy

If you have any questions about this Privacy Policy, wish to exercise any of your privacy rights, or want to report a concern about how bej177 handles personal data, please contact our support team. Our dedicated data privacy contact is reachable via the platform's live chat, available 24 hours a day, 7 days a week in Bangladesh Standard Time (BST, UTC+6). You may also contact us by email at [email protected] — please note this is a plain-text address and not a clickable link.

When submitting a privacy rights request, please include your registered name and the email address associated with your bej177 account so that we can locate your records and respond efficiently. We may ask for additional information to verify your identity before processing the request.

8.2 Updates to This Privacy Policy

bej177 reviews this Privacy Policy periodically and may update it to reflect changes in our data practices, changes to the platform, or developments in applicable law. When material changes are made, registered players will be notified via their registered contact details prior to the changes taking effect. The effective date at the top of this page will be updated to reflect the date of the most recent revision.

Your continued use of the bej177 platform following the publication of an updated Privacy Policy constitutes your acceptance of the changes. If you do not agree with any changes to this policy, you should stop using the platform and may request account closure by contacting the support team.